Marenza

Privacy Policy

Last updated: January 2026 — Marenza, Bucharest, Romania

1. Introduction and Data Controller

This Privacy Policy describes how Marenza ("we", "the practice", "the data controller") collects, uses, stores, and protects personal data submitted through the website located at marenza.info and through consultation bookings made in person or by phone at our office at Strada Doamnei nr. 105, Sector 1, 030054 Bucharest, Romania.

Marenza operates as a sole-practice nutritional guidance service. Personal data is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and applicable Romanian data protection legislation.

For any questions regarding this policy or your personal data, contact us at [email protected] or by post to the address above.

2. Data We Collect and Why

We collect personal data only where there is a lawful basis for doing so. The categories of data we collect, and our purpose for each, are described below.

Contact and Enquiry Data

When you submit the contact form on this website, we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry and arrange a consultation if requested. Lawful basis: legitimate interest (responding to a direct enquiry).

Consultation Programme Data

For participants in a consultation programme, we collect and retain written food intake logs, dietary review notes, session summaries, and revised shopping guides. This data is held as part of the documented guidance record. Lawful basis: performance of a contract (the consultation programme agreement).

Website Usage Data

The website collects standard server log data (IP address, browser type, pages visited, referral source, and session duration) through standard web analytics tooling. This data is aggregated and used to understand how visitors interact with the site. It is not linked to individual identities. Lawful basis: legitimate interest (website performance and improvement).

Cookie Data

The website uses functional, analytical, and preference cookies as described in our Cookie Policy. You may manage your cookie preferences at any time using the Cookie Settings link in the website footer.

3. How We Store and Protect Your Data

Contact enquiry data submitted through the website form is transmitted via an encrypted (HTTPS) connection to our practice email account, which is secured with two-factor authentication. Consultation programme documents are held in a secure, password-protected file system accessible only to the practitioner.

We do not store payment card data. We do not use unsecured third-party form processors. We do not transfer personal data outside the European Economic Area without appropriate safeguards.

Contact enquiry data is retained for a maximum of twelve months after the enquiry, unless a consultation programme begins, in which case programme documentation is retained for three years from the last active session. After the applicable retention period, data is permanently deleted.

4. Sharing of Personal Data

Marenza does not sell, rent, or share personal data with third parties for commercial purposes. Data may be shared in the following limited circumstances only:

  • With service providers who process data on our behalf under a data processing agreement (for example, the email hosting provider used to receive contact form submissions). These providers are bound by GDPR obligations and may not use data for their own purposes.
  • Where required by Romanian or European law, including requests from competent supervisory authorities.
  • Where you have given explicit prior consent to a specific sharing arrangement, which will be documented separately.

5. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights with respect to personal data we hold about you:

Right of Access

You may request a copy of all personal data we hold about you at any time. We will respond within 30 days.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data. We will update records within 30 days of a verified request.

Right to Erasure

You may request deletion of your personal data where there is no longer a lawful basis for its retention. Requests will be assessed and actioned within 30 days.

Right to Object

You may object to processing based on legitimate interest at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Data Portability

Where data has been collected on the basis of consent or contract, you may request a structured, machine-readable copy of your data for transfer to another data controller.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), Romania's national data protection supervisory authority.

To exercise any of the above rights, contact us at [email protected]. We will acknowledge your request within five working days.

6. Third-Party Links and Services

This website contains an embedded Google Maps iframe on the Contact page for location reference purposes. Google Maps operates under Google's own Privacy Policy, which is separate from this document. Interaction with the embedded map is governed by Google's terms. We do not receive personal data from your interaction with the Google Maps embed.

This website does not embed social-media widgets, tracking pixels, or third-party advertising scripts. External links to other websites are provided for reference only. Marenza has no control over the privacy practices of external sites and is not responsible for their content or data handling.

7. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in data processing practices, applicable law, or website functionality. Material changes will be noted at the top of this page with an updated effective date. Continued use of the website following a policy update constitutes acceptance of the revised terms.

For any queries about this policy, write to us at [email protected] or by post to Marenza, Strada Doamnei nr. 105, Sector 1, 030054 Bucharest, Romania.